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  • FREE DOMESTIC SHIPPING for standard orders .USPS First Class Mail International does not offer global tracking information.
  • Packages returned to the ELV warehouse due to incorrect shipping information will be given a PRODUCT REFUND.
  • We are not responsible for any items/packages lost during transit or if it has been tracked as delivered.
  • Orders will ship out once ALL items can be fulfilled within the purchase. Packages will ship out according to the LATEST pre-order date unless stated otherwise.
  • Orders will ship out within 1 to 2 business days from the IN-STOCK DATE at the time of purchase. Please note our warehouse is closed on weekends.
  • Orders placed during weekends and holidays will be processed the next available business day. Additionally, orders placed after 10:00 AM PST will be processed out the following business day.
  • Timely delivery is subject to the Terms of Service published by the carrier. Please note that the circumstances out of our control such as natural disasters, holiday delays, etc. may cause shipping delays and postponements.
  • FREE INTERNATIONAL SHIPPING for orders above 50$. International shipping typically takes 14 to 21 business days, not including the time it may take Customs to clear your package.
  • The recipient of the order will be responsible for any import duties or taxes charged by the recipient’s country and any carrier-related fees. These fees can vary widely from country to country. Please contact your local customs office for further information.
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